What we actually do.
Six capabilities, each available on its own. Hire us for a service contract on a fleet we didn't build, a commissioning rescue on a stalled install, or the whole engagement end-to-end.
Design + Engineering
Drawings, BOMs, signal flow.
Pre-construction architecture done by engineers who actually wire rooms. We work with your architect, your GC, or directly with you — and we hand over a construction-ready package that any qualified integrator can build from. You don't have to use us for the install.
what’s included
- System architecture
- Signal flow diagrams
- Equipment selection + BOM
- Infrastructure + rough-in drawings
- Heat load + power planning
- Vendor-agnostic specifications
Integration + Programming
We build it, ours or yours.
Rack fabrication, on-site install, and the cross-system programming that makes mixed gear behave like one system. Bring us a finished design from another firm and we'll build to it. Bring us a project that's been quoted three times and stalled, and we'll figure out why.
what’s included
- Q-SYS modules + plugins
- Crestron + Lutron programming
- Custom protocol bridges
- Rack fabrication
- On-site installation
- Room logic + scenes
Commissioning + Training
Tune-ups for any system.
Audio commissioning by ear, UI testing by the people who'll support the room, training that fits on one card. We do this for systems we just installed and for systems someone else installed years ago — the kind of work that turns a "kind of working" room into one that doesn't need an IT escort.
what’s included
- Audio commissioning
- UI testing + fixes
- Documentation refresh
- Quick reference guides
- End-user training
- IT handoff documentation
Service + Maintenance
Support contracts for any AV fleet.
Ongoing support that doesn't require us to have done the original install. Most of our service contracts cover rooms built by other integrators — we audit, document, stock spares, and answer the phone. Your IT team stops being the AV team by accident.
what’s included
- XYTE licensing
- Network Operations Center monitoring
- Preventative maintenance visits
- Spares + replacement parts
- System upgrades + retrofits
- Emergency response
Strategic Programs
Long-horizon work at fleet scale.
For organizations operating many rooms across many sites: standardization programs, video-wall maintenance audits, spares logistics, R&D support for retail innovation teams. Multi-year engagements where the win is consistency, not any single install.
what’s included
- Fleet-wide standardization
- Video wall maintenance audits
- Spares + logistics programs
- Component-level traceability
- R&D + mockup support
- Multi-site rollouts
Engagements typically start at one quarter, scope on request.
Staff Augmentation
Dedicated AV experts, working on your floor.
Get qualified AV professionals embedded directly into your daily operations. Whether you need a seasoned engineer for a major deployment sprint or permanent on-site technicians to run executive meetings and manage tickets, we provide the talent. We handle the daily operational grind so your internal teams don't have to.
what’s included
- Embedded on-site technicians
- White-glove VIP meeting support
- Daily room sweeps + testing
- AV helpdesk ticket management
- Short-term engineering sprints
- Vacation + backfill coverage
Not sure which one you need? Start with a call.
Most engagements start as a service contract or a commissioning rescue and grow from there.