Privacy Policy

Effective Date: 2/19/25
Last Updated: 2/19/25

1. Introduction

Pittwater LLC (“Pittwater,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.pittwater.co) or engage with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of personal and business-related information:

A. Information You Provide to Us

  • Contact Information: Name, email address, phone number, company name, and job title.

  • Business Information: Company details necessary for service agreements and project execution.

  • Billing Information: Payment and invoicing details, if applicable.

B. Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, and referring website.

  • Website Usage Data: Page visits, time spent on our website, and interactions with content.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to improve website functionality and user experience (see Section 7: Cookies & Tracking Technologies).

C. Information from Third Parties

We may receive information from business partners, analytics providers, and social media platforms when you engage with our content.

3. How We Use Your Information

We process your information for the following lawful purposes:

  • To Provide Services: Deliver AV and IT design, integration, and installation services.

  • To Improve User Experience: Analyze website traffic and enhance service offerings.

  • To Communicate With You: Respond to inquiries, send updates, and provide customer support.

  • To Process Payments: Facilitate transactions and manage financial records.

  • To Comply with Legal Obligations: Meet regulatory requirements and prevent fraud.

  • To Conduct Marketing Activities: Send promotional materials, with the option to opt out at any time.

4. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Economic Area (EEA), we process your personal data based on:

  • Consent: When you opt in for marketing communications.

  • Contractual Obligation: When necessary to fulfill a contract with you.

  • Legitimate Interest: To improve our services and ensure security.

  • Legal Compliance: To meet applicable legal obligations.

5. How We Share Your Information

We do not sell your personal data. However, we may share it in the following cases:

  • With Service Providers: Hosting, analytics, payment processors, and CRM tools.

  • For Legal Compliance: When required by law or to protect our rights.

  • With Business Partners: When collaborating on projects.

  • For Business Transfers: In case of a merger, acquisition, or sale of assets.

6. Your Rights & Choices

A. Rights Under GDPR (For EEA Residents)

If you are in the EEA, you have the right to:
✅ Access your personal data
✅ Correct inaccurate information
✅ Request data deletion (“Right to be Forgotten”)
✅ Restrict processing under certain conditions
✅ Object to direct marketing
✅ Request data portability

To exercise these rights, contact us at admin@pittwater.co.

B. Rights Under CCPA (For California Residents)

If you are a California resident, you have the right to:
✔ Know what personal data we collect
✔ Request deletion of your personal information
✔ Opt out of data sharing for targeted advertising
✔ Not be discriminated against for exercising your privacy rights

To submit a CCPA request, contact us at admin@pittwater.co or call 415-200-1331.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze traffic. You can manage cookie preferences via your browser settings.

To opt out of third-party tracking, visit:
🔹 Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
 🔹 Network Advertising Initiative Opt-Out: https://www.networkadvertising.org/choices/

8. Data Security

We implement reasonable security measures to protect your data, including encryption, access controls, and secure servers. However, no method is 100% secure.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

10. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

For questions regarding this Privacy Policy or to exercise your rights, contact us at:

📧 Email: admin@pittwater.co
📍 Address: 487 Federal Rd, Unit 1, Brookfield, CT 06804
📞 Phone: 415-200-1331